Contact us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?
7-30 Days

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

If you're not 100% satisfied within the first 60 days, just send it back to us and we'll give you a full refund.

No need to worry about the return shipping - we've got you covered!

Just reach out to our friendly customer support team at info@shopvectura.com, or simple by CLICKING HERE.